Email: control panel, webmail and more

You are here: Home

Tools

E-mail

2020Media recently relaunched email service offers some new features we hope you'll find useful

New Features

IMAP and IMAPS access to all accounts now possible, in addition to POP3.
Mailbox size increased to at least 1GB on 2020Media managed mail
Control panel to manage your settings on 2020Media managed mail
Auto-expiry of messages over 90 days old for security
Auto-expiry of messages in Junk folder after 30 days*
Unique to 2020Media: Ability to pick up Junk filtered messages using POP3*

Groupware Features available on PlusUsers

Shared Domain folder: all users can access this folder - perfect for sharing documents.
Calendar: A personal/shared calendar for your users.
Address book: a personal/shared address book.
WebSync Support: Allow users to Sync Addressbook & Calendar data via Outlook and vice-versa
Junk Mail filtering: a service available at no cost to try.

Webmail

POP or IMAP - your choice

Our new webmail interface allows you fast and easy access to your email from any web browser. It's AJAX optimised for Internet Explorer and Firefox browsers, but had interfaces for all other browsers too.

You have the choice of connecting via the fast IMAP interface, or for older systems or those that do not support IMAP, POP3 access is also available.

Email Control panel

From 2012, a redesigned email control panel is now part of the customer portal, using our unique Gems - direct access to the tools and features you use the most. The new interface allows customers on 2020Media Managed email the ability to create and modify mailboxes, set up forwarding, and delete unwanted accounts.
If you're not sure if you are on the 2020Media Managed email service, please contact us - most customers are on it already, or can be switched free of charge with no downtime.

Advanced Users

If you're an advanced user, you might find some of the following information useful

Junk Email

In a feature we believe unique, you can download the junk email for offline use.

*Prerequisite: You must be a subscribed to 2020Media's Junk email filtering service.

Accessing the Junk folder via POP is easy. Simply prepend 'junk..' to your username (note there are two dots after 'junk').

So username: john @ smith.com becomes username: junk..john @ smith.com.
Please use the same password and incoming mailserver as for the normal account.

Retaining email

If you only access your email via 2020 webmail or IMAP, you should set up a mail client with POP3 access to regularly download messages from our server. Otherwise any email on our mail server more than 90 days old will be expired and no longer be accessible.