We actively encourage feedback from our customers and regularly conduct surveys along with a feedback form that assesses their satisfaction with the service and the service we have provided.
The following are genuine comments taken directly from emails and letters received and feedback forms.
We had a very poorly VPS on Friday, but thanks to your efforts it is now behaving perfectly.
By working late Friday and over the weekend Rex has really helped us out and we are extremely grateful.
I have rarely experienced such excellent customer service and would not hesitate to recommend 2020media to others.
Robert Paisley, SyClick.com
Thank you very much for your report and for having promoted ISOC at the Joomla Day.
I'd also like to take this opportunity to thank you for your continued
support of the IPv6 Matrix Project thanks to sustained IPv6 hosting in
your company's equipment stacks. The crawler is continuing its gathering
of information, now reaching over 94 Gb of data in text, data gathered
for over a year and which would have been impossible to gather if it was
not for the sustained support that your company is providing to the project. Olivier MJ Crepin-Leblond, IPv6 Matrix Project
2020Media have been hosting dedicated servers for www.leaguerepublic.com and www.360republic.com client sites since January 2004. 2020Media allow
us to concentrate on client application development without having to
employ in-house expertise for email, security, network, hardware and
operating system support. They look after any technical issues that we
might have. Their support is excellent including prompt out of business
hours support. You can always get to speak to someone quickly if you
need to without going through "call centre hell"! I can highly recommend
their services. Dave Hathaway, Director DJH TECHNOLOGY LTD
Using 2020Media's Java hosting we have written Java Servlets with all the plumbing coded by hand, written an application using Java Server Faces and now Google WEB Toolkit, all utilising MySQL. I did not have to install anything on 2020Media's server to deploy my OSX made war file. Mike Agius, Softology
We have got super service from your company. I have no hesitation to recommend your company to my friend. Fergus Liu China Slate Ltd
I REALLY appreciate your fast response. Tomicek Lubos
This is a very cost-effective solution for the small and medium businesses: getting the best technology at a price they can afford. TopHosts.com TopHosts.com Review
Thank you for your help with the transfer - seems to have been relatively painless, and definitely a great service from 2020 - I never hesitate to recommend you guys when people ask me about ISPs! Simon de Kretser Foster de Kretser Graphic Design