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Connecting via SFTP

If you're using SSH to connect, you might want to copy your files to our server over SSH instead of FTP. This article shows you how.

SecureCRT, Putty and WinSCP


SecureCRT creates a private key in a format incompatible with other software, excepting their own (commerical) SecureFX product.
To use other secure copy products we recommend that you generate a public/private key pair using PuttyGen.
Make sure you select SSH1 as the protocol in PuttyGen as the default is SSH2

Once you've created the public/private key pair, email us the public key and we will install it. You can edit your session in SecureCRT to point to the private key generated by PuttyGen - SecureCRT will accept it - so you don't have to have two private/public keys to keep track of.

WinSCP - Free SFTP client

Connecting Using WinSCP


WinSCP is a free secure copy client available from If you are using WinSCP, here are the steps required.

Select New from the session manager. Enter the information highlighted below.
You should locate the private key saved earlier using PuttyGen.

You do NOT enter a password- the private key/public key takes the place of a password.


Tick the "Remember last used directory - not essential but makes life easier.


Select 1 only from the "prefered SSH Protocol Version".

Now click "Save.." to store your session, and try to connect.

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