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Mail with Outlook Express

These instructions explain how to set up Microsoft Outlook Express to receive mail. There are many different versions of Outlook Express being used today, and this guide may not be 100% appropriate to the version you are using.


You will need:

  • The details of your POP3 mail account (from us)
  • A dial-up, ADSL or leased line connection to the internet
  • Details of the SMTP mail server of your ISP


  1. Start up Outlook Express.
  2. In the Tools menu, click on Accounts.
  3. A new window will appear. Click on the Add button at the top right and opt to add Mail.
  4. A new window will appear asking for the Display Name. This is the text that will appear on mail that you send to other people. Most people use their name, but you could use nick names. Enter the name that you want to use, then click on Next.
  5. You are now asked for your email address - this is the address that other people will use to contact you and will be in the form 'name @ yourdomain'. The 'name' can be almost anything, but is usually some or all of your name. Please note that Spaces are not allowed.
    'yourdomain' is the domain name that you have registered with 2020Media. It can be found in your account details. It will be something like, or
  6. The next screen asks for details of the mail server. This is where the mail is stored before it is sent to Outlook Express. First check that the top line reads 'My incoming mail server is a POP3 server' The incoming mail server is given to you in your account letter'.

    The outgoing mail server is the SMTP server of your Internet Service Provider (the company you use to connect to the Internet).

    If you do not know what your outgoing mail server is then please Contact us and we will try to help you. We'll need to know who you ISP is, so please include this information.
  7. Click Next, Outlook Express sometimes brings up a warning saying that

    'The specified POP3 server does not appear to be a valid server name, do you want to use it anyway?'.

    Be sure to click YES.
  8. The next screen asks for your login name and password. These are on your account details that we will have email to you when we set up your account. Enter these details, and ensure that the Login using Secure Password Authentication is unticked off. Be sure to enter the details carefully, taking account of capital letters. Click Next.
  9. The next screen asks for a friendly name for the account you have just created. This can be almost anything, but we suggest that you might want to use your domain name.
  10. The final screen asks about how you connect to the internet. If you are using a modem, then click on Connect using my phone line. If you connect on a leased line, or as part of a network click on Connect using my local area network. Click on Next for the last time, and then on Finish.
  11. Congratulations, you're finished. The next time you click on Send and Receive, your POP3 box will be examined.


We hope that this page has made setting up and using Outlook Express to collect your mail as painless as possible. If there is anything we have left out, or you have fruther comments, please send us an email here.

2020Media is a leading provider of small business Wi-Fi hotspots. If you want to offer free Wi-Fi to your customers or users, our service could be exactly what you are looking for. Our Hotspots are managed in the cloud, ultra-reliable and give you loads of information about behaviour patterns of your users. Read More   Read more...
2020Media introduces Moodle Hosting - UK servers and UK Moodle experts setup your site ready to use. Read more...
Special Offer for Longer Registration Periods Register or renew a .com, .net or .org domain name for 5 years we'll include 1 year free*. Read more...
2020Media is now offering zero-click installation of the popular TYPO3 content management system. Read more...

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